Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment, except for temporary absence in stock and are shipped via courier.
All shipments are tracked by the carrier with optical reading

Shipping charges in Italy include the cost of packaging and postage. Handling fees are fixed, and fixed costs are 10 €.
Shipping extra-Italy will cost € 50 in all countries from 0 to € 200, € 30 from €200 to €400 and free shipping if you order is > €400, any duties and customs taxes are not included.
If the threshold is reached € 100 purchased goods shipping charges are free (italy only).
We advise you to group your items in one order.
We can not group two distinct orders placed separately, and it will be applied to each of the shipping charges.
Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.

If you want to be sure of the presence of a product in the store, you can contact us by telephone on +39 347 4185154 at the following times: Mon - Fri: 8:30 to 12:30 am / 3:30 to 7:30 pm, Sat: 8:30 to 12:30. am
If the product is currently out of stock, you can place an order anyway: we will send the waiting time (usually less than 1 week).