Conditions of sale
  • All prices are inclusive of VAT.
  • The store allows payment by PayPal or Wire Transfer.
  • Delivery is by courier.
  • The shipping costs amount to only € 10.00 regardless of weight, throughout Italy, € 50 in all other countries from 0 to € 200, € 30 from €200 to €400 and free shipping if you order is > €400.

 

Information pursuant to Legislative Decree no. N.185/99:

Purchases made on our site, as all purchases remotely via telephone or correspondence, since they occur outside of business premises are protected by Decree 185 of 22 May 1999, which provides for the possibility for the consumer to exercise the right of withdrawal.
The consumer may exercise the right of withdrawal within 10 working days from receipt of goods. This right is the right to return goods purchased from the supplier without penalty and without specifying the reason, and the resulting refund of the purchase price.

 

Exclusions:

The right of withdrawal applies to natural persons acting for purposes not related to his professional activity. They are therefore excluded from the right to cancel purchases made from retailers and businesses.
The right of withdrawal does not apply to the following categories of products:
a) audiovisual media or sealed computer software unsealed by the consumer;
b) newspapers, periodicals and magazines.

 

How to exercise the right of withdrawal:

The right of withdrawal is exercised by sending, within the said period of 10 working days from receipt of goods, of a written notice by registered letter with acknowledgment of receipt. addressed to: The World of Riccò Mario Pezzotti Via 55, 20141 Milano (Mi).
The notice may be sent, within the same period, by email to info@calzolaiomilano.it, provided that it is confirmed by registered letter with acknowledgment of receipt within the following 48 hours. Such notice must contain the codes of the products you intend to return, and details on how the reimbursement of expenses incurred (bank) and any bank.

The products subject to reconsideration must be returned by the consumer, in conditions of substantial integrity, the same address used for the registered letter.
Once you have received the goods and verified the integrity, The World of Mario Riccò will, in the shortest time possible, we will credit the customer the cost of returned products, where necessary, the amount of postage which will remain in borne by the customer.